1.    INFORMATION ABOUT US

‘Atchams’ is the trading name of Atchams Limited.

We are a firm of chartered Surveyors providing advice on property matters.

We are a limited company registered number 11793641.

We are regulated by RICS.

We are registered with the Information Commissioners Office (ICO) for data protection purposes.

2.    WHAT DOES THIS POLICY COVER?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

3.    YOUR RIGHTS

3.1    As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

3.1.1    The right to be informed about Our collection and use of personal data;

3.1.2    The right of access to the personal data we hold about you (see section 8);

3.1.3    The right to rectification if any personal data We hold about you is inaccurate or incomplete 

3.1.4    The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 5 but if you would like Us to delete it sooner, please contact Us using the details in section 8);

3.1.5    The right to restrict (i.e. prevent) the processing of your personal data;

3.1.6    The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

3.1.7    The right to object to Us using your personal data for particular purposes; and

3.1.8    Rights with respect to automated decision making and profiling.

3.2    If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 8 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

3.3    For further information about your rights, please contact the Information Commissioner’s Office.

4.    WHAT DATA DO WE COLLECT?

4.1    Subject to section 4.2, We do not collect any personal data from you. We do not place cookies on your computer or device, nor do We use any other means of data collection.

4.2    If you send Us an email, We may collect your name, your email address, and any other information which you choose to give Us.

5.    HOW DO WE USE YOUR DATA?

5.1    If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the [Data Protection Act 1998] OR [GDPR] at all times. For more details on security see section 7, below.

5.2    As noted above, We do not generally collect any personal data. If you contact Us and We obtain your personal details from your email, We may use them as follows:

5.2.1   To reply to your email;

5.3    Any and all emails containing your personal data will be deleted once the matter you contacted Us about has been resolved.

5.4    You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

5.5    We will not share any of your data with any unrelated third parties for any purposes.

6.    HOW AND WHERE DO WE STORE YOUR DATA?

6.1    We only keep your personal data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.

6.2    Your data will only be stored in the UK

6.3    Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).

7.    HOW CAN YOU ACCESS YOUR DATA?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at admin@atchams.co.uk.

8.    CONTACTING US

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at admin@atchams.co.uk. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 7, above).

9.    CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

 

COOKIES

What are cookies and why do we use them?

We use cookies to enhance your experience using our website, as almost all websites do today. Cookies are small text files that store information on your computer for a variety of functions.

We use cookies to:

• Keep the website running as you'd expect (for example keeping you logged in as you browse different webpages)

• Remember which pages you like the best, so we can show you personalised content.

• Let you share things you like on your social networks.

• Store some of your details

Cookies also help us evaluate our website. Knowing visitor levels, what device our visitors are using, which pages people like the best, social networks shares and how people have found us

We will never use cookies to:

• Store your personal information (unless you want us to, for example your login details so you don't have to re-enter them each time you visit the site.)

• Pass on your information to third parties.

Types of cookies and what we use each one for:

• First Party: These are cookies set by us and only usable by us. They are the ones that keep you logged in during a browsing session.

• Third Party: These are cookies set by third parties that we use. The only third party cookies we use are for evaluating our website (we use Google Analytics for this), and those that allow you to share things on your social media sites.

• Session Cookies: These are temporary cookies that are deleted when you close your browser. These are the ones that keep you logged in as you browse from page to page.

• Persistent Cookies: These are stored on your device for a fixed period of time. We use this to remember your preferences to show you personalized content and offers, as well as remembering your log in or payment details for your next visit, if you specifically tell us you want us to.

If you still don't want us to use cookies, that's fine. Here's some information on how to disable them:

• Mozilla Firefox: Click 'Tools' at the top left of your Firefox window. Then click 'Options' and a smaller window should pop up. Click the 'Privacy' tab, and choose 'use custom settings for history' from the drop down box. Then you can uncheck the 'Accept cookies from sites' box to remove all cookies, or 'Accept third-party cookies' to just remove third party cookies. You can also choose to delete cookies every time you close firefox, or make it so you approve every cookie as they are about to be used by a site by keeping the 'accept cookies' box checked and choosing 'I close firefox' or 'ask me every time' in the 'Keep until:' drop down box.

• Safari: In Safari 5.0 or earlier, click 'Preferences', 'Security' and then 'Accept cookies'. There you will get the option to block all cookies, accept all cookies, or accept cookies just from sites you go to regularly. In Safari 5.1 or later, click 'Preferences' and 'Privacy', where you can choose to allow or block all cookies, or to block cookies from third parties and advertisers.

• Internet Explorer: Click 'Tools' at the top left of your Explorer window. Then Click 'Internet Options' and a smaller window should pop up. Click the 'Privacy' tab at the top, and the settings slider allows you to choose the level of privacy you want. Clicking at the various intervals tells you what that level of privacy does for you. For example, the highest level of protection will block all cookies.

• Google Chrome: Click the spanner icon on the main toolbar, then choose 'options' and then 'under the hood'. Click on the 'Privacy' option, and then 'content settings'. Clicking on 'cookies' will give you options to; delete all cookies, block all cookies, allow all cookies or to set preferences for different websites.